Shipping policy
Shipping Policy
At Calm Cardle, we are committed to providing a reliable and convenient shipping experience. Please review the information below regarding order processing, shipping options, delivery times, and potential delays.
1. Order Processing
Orders are generally processed after your payment has been successfully confirmed.
Please allow a reasonable processing period before your order is handed over to the shipping carrier.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
2. Shipping Options
We currently offer the following shipping options where available:
Standard Shipping
Estimated delivery time: 10–15 business days
Standard Shipping is designed to provide a reliable and cost-effective delivery option for most orders.
The estimated delivery timeframe begins after the order has been processed and shipped. Processing time may vary depending on the product.
Express Shipping
Estimated delivery time: 5–8 business days
Express Shipping is intended for customers who prefer a faster delivery option.
Express Shipping availability may vary depending on the product, destination, supplier, fulfillment location, and carrier.
Express Shipping is an expedited shipping service and does not necessarily guarantee a specific delivery date.
3. Shipping Rates
Shipping charges may vary depending on the product, package dimensions, weight, destination, shipping method, and carrier.
The applicable shipping fee will be displayed at checkout before you complete your purchase.
For larger or heavier products, shipping costs may be higher because carriers may calculate shipping charges based on package dimensions and dimensional weight in addition to the actual package weight.
4. Delivery Estimates
Delivery times shown on our website are estimated delivery timeframes, not guaranteed delivery dates, unless explicitly stated otherwise.
Actual delivery times may vary due to circumstances outside our reasonable control, including:
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Carrier delays
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Severe weather
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Holidays and peak shipping periods
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Customs or import processing
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Incorrect or incomplete shipping information
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Transportation or logistical disruptions
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Supplier or fulfillment-center delays
We make reasonable efforts to ensure that orders are processed and shipped within the timeframe communicated to customers.
5. Tracking Information
When tracking is available, a tracking number will be provided to the email address associated with your order.
Tracking information may take some time to become active after an order has been shipped.
If your tracking information has not updated for a reasonable period, please contact us at:
Our customer support team will review the shipment and provide the appropriate next steps.
6. Shipping Delays
We understand that receiving your order on time is important to you.
If an unexpected delay occurs and we become aware that your order cannot be shipped within the timeframe originally communicated, we will take reasonable steps to notify you and provide updated information.
Where required by applicable law, customers will be provided with appropriate options regarding delayed shipments, including the ability to cancel an order and receive a prompt refund.
We do not ask customers to wait indefinitely for an order.
7. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before completing your purchase.
If you realize that you entered an incorrect address, contact us as soon as possible at:
We will make reasonable efforts to assist before the order is shipped, but we cannot guarantee that an address can be changed after fulfillment or shipment has begun.
8. Lost, Stolen, or Misdelivered Packages
Once an order has been shipped, delivery is handled by the applicable shipping carrier.
If tracking indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the carrier's delivery information.
You may also contact us at info@calmcradle.store, and we will make reasonable efforts to assist with the situation.
For confirmed carrier loss or delivery issues, we may work with the carrier and, where appropriate, provide a replacement or other resolution.
9. Damaged Packages
If your package arrives visibly damaged, please contact us within 3 days of delivery.
Please provide:
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Your order number
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A description of the damage
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Clear photographs of the product
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Photographs of the packaging and shipping label where applicable
We may offer a replacement or refund in accordance with our Return & Refund Policy.
10. Incorrect Items
If you receive an item that is different from what you ordered, contact us within 3 days of delivery at:
Please provide your order number and clear photographs of the item received.
After reviewing the issue, we may provide a replacement or refund in accordance with our Return & Refund Policy.
11. Multiple Products in One Order
Depending on inventory, fulfillment locations, supplier availability, and shipping arrangements, products purchased in the same order may occasionally arrive in separate packages.
You may therefore receive multiple tracking numbers or separate deliveries for the same order.
This does not mean that an item has been forgotten or that your order is incomplete.
12. International Shipping
Calm Cardle primarily serves customers in the United States. Where international shipping is available, additional shipping costs, customs duties, import taxes, brokerage charges, or other destination-country fees may apply.
Such charges may be the responsibility of the customer unless otherwise stated at checkout.
Delivery times for international orders may also vary due to customs and local carrier processing.
13. Contact Us About Your Shipment
If you have questions about your order or shipping status, please contact:
Calm Cardle Customer Support
Email: info@calmcradle.store
For general business inquiries:
Email: info@Limoware.com
Our customer support team aims to respond within 24 hours and no later than 48 hours.
14. Changes to This Shipping Policy
Calm Cardle reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page with an updated effective date.